See how DHL Group orchestrates the enterprise with Bizagi
When the systems that supply chains rely on to keep moving don't talk to one another, data gets lost in the gaps between them and can increase risk and limit efficiency gains.
Disconnected systems make it difficult to share information and coordinate decisions across suppliers, manufacturers, warehouses and retailers.
Dependency on emails, spreadsheets and PDFs leads to time-consuming manual updates and greater risk of errors.
Use AI Agents to triage supplier queries, order exceptions, delivery delays, invoice discrepancies and customer requests.
Analyze supplier documents, contracts, purchase orders, invoices, customs paperwork, inspection reports and emails.
Give AI access to approved policies, supplier records, pricing rules, inventory and operational data.
Keep humans in control for supplier selection, pricing, payments, compliance and risk decisions.
Route purchase requisitions, purchase orders, pricing, supplier and invoice approvals using business rules and SLAs.
Pre-fill and validate supplier, product, order and shipping data before it reaches ERP or procurement systems.
Update inventory, order and shipment status automatically as goods are received, shipped, returned or delayed.
Trigger alerts, escalations and standardized communications for shortages, quality issues and late deliveries.
Provide one process view across ERP, WMS, TMS, procurement, CRM, supplier portals and legacy systems.
Assign work by role, region, site, workload, skill, language or certification.
Manage SLAs, approvals, escalations and supplier performance across procurement, fulfilment and service.
Give managers real-time visibility into demand changes, stock risks, shipments and customer impact.
Unilever automated customer shipping information data updates to meet company policies with 1900+ customer shipping cases submitted in 7 months.
JSR Micro created a standardized workflow, minimizing error-prone manual paperwork and improving throughput time by 45%.
DHL created a Vendor Master Data Management (MDM) portal used by 320,000 global users.
CBC orchestrated order management and dispatching processes to meet 100% of delivery SLAs.
Meet industry regulations and ensure high-quality outputs with ease.
Ensure strategic alignment between departments at every stage in the product lifecycle.
Centralize operations to increase visibility, remove redundancies and drive cost efficiencies.
Adil Jan,
IT Director, Bunzl Retail and Healthcare Supplies
See how the Bizagi platform helps build more effective supply chains.
Cynthia Tan Digital Transformation & Capability Lead, Unilever International
View examples of how process automation can connect systems and orchestrate supply chain activities from vendor management to customer care.
Learn how to ensure that the systems, technologies, and networks that support supply chain execution are in sync.
Learn how deploying AI across core procurement processes helps teams make faster, smarter decisions.
Want to learn more about our platform or need help using it? Get in touch.