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Colombian pension organization automated 120+ processes in 9 months to enable greater speed, agility and service.
120+
processes automated in 9 months
10 million
transactions processed per month
1 million
payments processed per month
6.5
million citizens supported by new system
'Think big' was the approach at Colpensiones, the Colombian pension management organization. Bizagi successfully designed and implemented a brand new entity from a process perspective.
This large scale initiative enabled 120+ business processes to be automated in a record 9 months, generating speed, agility and service levels never seen before in the country's pension system. The solution is being used nationwide to administer pension management for 6.5 million citizens, supporting 100 million transactions per month.
It’s important to choose systems that support and even help you to adopt an agile methodology.'
Colpensiones
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